FAQ

No two remodeling projects are the same. In order to determine how much your window or door replacement project will cost, we will need to fully understand your wants and needs. Arrange a complimentary, in-home consultation and we’ll be able to provide you with a free quote at your consultation. A Pella® design expert will work with you to understand your project, pick high-quality products and measure for your replacements.

In addition to making high-quality products in various styles, we also have payment and finance options to help make your replacement project a reality.

It’s our goal to make sure we answer each of your questions about windows and doors from Pella of Portsmouth. We’ll take a look at all the features and choices available to you, including material choices and energy-efficient possibilities. To be certain we can cover it all, we recommend you allow about two hours for your consultation appointment.

Your in-home consultation is critical to ensuring your happiness with your window and door replacement. It will help you pick the ideal windows or doors for your Portsmouth-area home and your budget. It’s best to arrange your no-obligation, in-home consultation when each of the decision-makers are able to be present. Our Pella® expert designer will talk through a host of standard questions like:

  • Which materials (vinyl, wood or fiberglass) are right for your Portsmouth-area home?
  • Which functional features would you like for your windows or doors?
  • What level of energy efficiency is ideal for your home?
  • Which colors do you desire?

Accurately quoting your replacement windows or entry door project depends upon the information we are given through the in-home consultation. You can learn more about in-home consultations here.

Installations of replacement windows and doors from Pella of Portsmouth are led by a Pella® Expert InstallerSM. Under his or her guidance, Pella-certified installers will install your windows or doors for you. They must go through a thorough set of training courses to make sure your windows and doors are properly installed and match Pella’s warranty criteria. You can find out more about your simple, no-guess installation day here.

Before they can be hired, Pella requires installers to pass a drug test and background check. Our installers are completely protected by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also covered for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and almost all of Canada. How will this affect you? Not only could you recognize a drop in your heating and cooling costs, but you will help reduce your environmental impact.

The benefit of Pella® vinyl windows is that you will not have to paint them. They come in a variety of colors, so you’ll find a color that goes with your house. We do not advise painting your vinyl products; this will invalidate your warranty.

Pella of Portsmouth offers services and support that larger stores aren’t able to. Our knowledgeable staff has proficiency in selling, installing and servicing Pella® windows and doors. You’ll have a devoted Pella sales team, comprised of a project manager, local service technicians and quality installers. We commonly use the term “single-source accountability.” Simply get in touch with our office, your sales representative or your project manager with any questions or concerns you encounter, and we will get to work handling any issues.

There are a number of reasons why Portsmouth-area homeowners pick Pella of Portsmouth for their replacement window and door needs. Our success is built on customer satisfaction, not stock prices. All of our high-quality windows and doors are made with care and serviced by Pella’s top-of-the-line Direct Sales Network. Unlike other companies who sell specifically through third-party channels, Pella of Portsmouth has a dedicated window and entry door showroom. This distinctive way of doing business gives you a personalized experience with the help of a local Pella®-certified team. Whether you are in the market for the beauty of wood, the strength of fiberglass or the low maintenance of vinyl—Pella of Portsmouth has a top-notch, energy-efficient and sturdy solution.

Live Chat
I can help with your window or door replacement questions.